Wallet Provision Policy

I. Overview

This Shiptotal Wallet Provision Policy ("Wallet Policy") provides a comprehensive framework governing the use of digital wallets on Shivansh Shiptotal Technologies Private Limited's ("Shiptotal") shipping and cargo aggregator website. Users engaging with the owned digital wallet services agree to adhere to the terms set forth in this Policy.

II. Money Transfer Options:

Shiptotal offers users the flexibility of two convenient and widely used methods for transferring money:

1. Net Banking: Users can take advantage of the secure and user-friendly Net Banking platform to transfer funds seamlessly. Net Banking typically involves online banking services provided by various financial institutions, allowing users to manage their accounts and conduct transactions over the internet.

2. UPI (Unified Payments Interface): Shiptotal supports the use of UPI for money transfers. UPI is a real-time payment system in India that enables users to link multiple bank accounts to a single mobile application. It allows for instant money transfers between these accounts using mobile devices with internet connectivity.

3. Debit Card Payments: Shiptotal supports to make payments using debit cards. Users can securely link their debit cards to their Shiptotal accounts, offering more flexibility and convenience in managing transactions. Whether utilizing a debit card for direct withdrawals or other transactions, Shiptotal ensures a smooth and secure payment experience for all users.

4. Credit Card Payments: Shiptotal also offers the option to make payments using credit cards. Users can securely link their credit cards to their Shiptotal accounts, providing an additional method for making purchases or payments. With this feature, Shiptotal ensures a convenient and secure payment experience for users who prefer to use credit cards for their transactions.

These options provide users with the ease and convenience of choosing the method that best suits their preferences and banking habits, ensuring a hassle-free experience when transferring funds on the Shiptotal platform. The emphasis on both Net Banking and UPI showcases Shiptotal's commitment to catering to a diverse range of users and their preferred payment methods.

III. Wallet Features and Functionality

1. Digital Wallet: The Shiptotal digital wallet serves as a prepaid balance, facilitating seamless and efficient payments for shipping and cargo services.

2. Balance Loading: Users can fund their digital wallet using various payment methods supported by Shiptotal.

3. Wallet Usage: The wallet balance is designed exclusively for payment of shipping and cargo services offered by Shiptotal, subject to the stipulations in this Policy.

IV. Wallet Funds

1. Non-Transferable: Wallet funds held with Shiptotal’s digital wallet are non-transferable and are intended for use solely within Shiptotal's ecosystem.

2. Refundability: Except as otherwise specified in Shiptotal's Refund Policy, wallet funds are non-refundable.

3. Expiration: Wallet funds do not have an expiration date and remain usable until fully depleted or until the user chooses to close their wallet account.

V. Wallet Security and Access

1. User Responsibility: Users bear responsibility for maintaining the confidentiality and security of their wallet account credentials as in no case would Shiptotal be held liable for any fraudulent activity.

2. Unauthorized Access:Shiptotal is not liable for unauthorized access resulting from the user's failure to safeguard their wallet account credentials.

VI. Wallet Transactions

1. Transaction Authorization: Use of the wallet constitutes user authorization for Shiptotalto deduct the corresponding amount for any authorized transactions.

2. Transaction Records: Users can access their transaction history within their account for a detailed overview of wallet-related transactions.

VII. Wallet Limitations

1. Maximum Wallet Balance: Shiptotal may impose a maximum limit on the wallet balance that users can maintain at any given time.

2. Service Limitations: The wallet balance is exclusively applicable for eligible payments related to shipping and cargo services provided by Shiptotal.

VIII. Wallet Suspension or Termination

1. Shiptotal's Right: Shiptotal reserves the right to suspend or terminate a user's wallet account for any violation of the terms outlined in this Policy or for engaging in fraudulent activities.

2. Advance Notice: Users will receive advance notice if their wallet account is at risk of suspension or termination.

IX. Dispute Resolution

Any disputes arising from or related to the use of the digital wallet shall be resolved as per the terms outlined in Shiptotal's Terms of Use and the jurisdiction shall be exclusive to the Courts of New Delhi.

X. Modifications and Updates

Shiptotal reserves the right to modify or update this Wallet Provision Policy. Users will be duly notified of any changes, and the updated policy will become effective from the specified date.

XI. Contact Information

For inquiries or assistance related to the digital wallet, users can contact Shiptotal's customer support mentioned on the website by utilizing the Shiptotal digital wallet on our shipping and cargo aggregator website, users acknowledge and agree to comply with the terms and conditions set forth in this Wallet Provision Policy.